Frequently Asked Questions
We aim to process and ship orders within 1-2 business days. However, processing times may vary depending on order volume and product availability. Once your order is shipped, the delivery time will depend on the shipping method chosen during checkout
Yes, you can track the status of your order using the tracking number provided in the shipping confirmation email. Simply enter the tracking number on our website or the shipping carrier’s website to get real-time updates on your shipment.
Yes, we offer international shipping to several countries. Please ensure to provide accurate shipping information during checkout, including the recipient’s full name, address, and contact details, to facilitate smooth international delivery.
In the unlikely event that your order arrives damaged, please contact our customer support team immediately. We will assist you in resolving the issue and arranging a replacement if necessary.
If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped