Frequently Asked Questions
No, we can only accept exchanges for items that are in their original, unworn condition with all tags and packaging intact.
The timeframe for the size exchange process may vary depending on product availability and shipping times. We recommend contacting our customer service team for an estimate.
Our Size Exchange Policy only covers exchanges for different sizes within the same product style. If you wish to exchange for a different style, it would be treated as a return and a new purchase.
If you receive a defective or incorrect item, please contact our customer service team immediately. We will assist you in resolving the issue promptly.
Our Size Exchange Policy is designed to provide you with the opportunity to find the right fit. If you choose not to exchange, our standard return and refund policy will apply.